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Welcome to Flawless Outcomes!
By accessing or purchasing from our website, you agree to the following Terms and Conditions.
Please read them carefully before placing an order.
1. General Overview
Flawless Outcomes (“we,” “us,” or “our”) operates an online store offering custom apparel, digital products, and personalized gifts. By using our website or purchasing from us, you agree to comply with these terms and all applicable laws.
2. Intellectual Property
All designs, logos, artwork, product images, and digital downloads are the property of Flawless Outcomes. They may not be reproduced, distributed, or resold without written consent. Custom designs created for clients may include non-exclusive use unless otherwise stated in a separate design agreement.
3. Product Information
We strive for accuracy in product descriptions, images, and colors. However, variations may occur due to monitor settings, materials, and production methods. Custom products may have slight differences as each item is made to order.
4. Custom Orders
5. Digital Products
All digital downloads (SVGs, printables, templates, etc.) are non-refundable and for personal use only, unless a commercial license is purchased. Sharing or reselling files is strictly prohibited.
6. Turnaround Times
Processing times vary depending on the product type:
Rush orders may be available for an additional fee.
7. Shipping & Delivery
We are not responsible for delays caused by the carrier, incorrect addresses, or weather events. Once a package leaves our facility, tracking updates are managed by the shipping provider.
8. Limitation of Liability
Flawless Outcomes is not liable for indirect, incidental, or consequential damages arising from product use or delays. Our liability shall not exceed the total amount paid for your order.
9. Privacy
We value your privacy. Personal information is collected solely to process your orders and improve customer experience. We do not sell or share your data with third parties.
10. Changes to Terms
We may update these Terms and Conditions periodically. Continued use of our site after updates constitutes acceptance of the revised terms.
Refund & Exchange Policy
1. Custom & Personalized Items: All custom-made, personalized, or made-to-order products are final sale. This includes apparel with names, dates, or unique designs. No refunds or exchanges are offered unless the item is defective or an error was made on our part.
2. Digital Downloads: Due to the nature of digital goods, all digital purchases are non-refundable. Please verify file compatibility before purchase. If you experience issues accessing a file, contact us for assistance.
3. Defective or Incorrect Items: If you receive a defective or incorrect product:
4. Shipping Damage: Flawless Outcomes is not responsible for damage during transit. Claims should be filed directly with the shipping carrier. We’ll assist by providing documentation if needed.
5. Cancellations: Orders may only be canceled within 12 hours of purchase unless production has already begun.
6. Exchanges: Exchanges are only accepted for defective or incorrect items. Due to the custom nature of our products, exchanges for preference (e.g., color, size, or design change) are not accepted.
7. Contact Information: If you have any issues with your order, contact us at: 📧 antanetta@gmail.com